Print Shop Gets the Data and Performance to Succeed

The Toronto District School Board is the largest in Canada and one of the 10 largest in North America. Their 40,000 employees serve approximately 235,000 students in 583 schools throughout Toronto, and more than 100,000 life-long learners in Adult and Continuing Education programs. The district’s print center serves customers in each of these locations as well as more than 1,500 non-school district departments. Print jobs from office administrators, department administrators, and teachers include teaching booklets, tests, teaching tools, flyers, and business cards.

The print center is a six-person operation including one production coordinator who delegates work to the five print operators to make sure the jobs are completed on time before being closed out. The print center is led by the logistics manager and an assistant manager who helps educate customers and walk them through their project to allow print operators to stay focused on production.

The district purchased WebCRD Web to Print and ReadyPrint prepress software to provide a quicker, easier way for customers to submit jobs and for the print staff to reliably track and oversee jobs in process. The new system went live in late 2022.