By Howie Fenton, Rochester Software Associates: I’ve written three blogs on this site in the last year with a consistent message: using automation has surpassed the benefits of hiring additional staff. Around this time a year ago, we published two blogs discussing the cost of working with e-mails from customers with production files attached. After a recent visit with a company, I discussed other issues associated with staff manually working with customer files, mainly due to rework. In this blog, we summarize the prepress costs related to working with customer’s files and compare them to the cost of adopting a prepress software solution, such as RSA’s ReadyPrint Suite, with an automation engine called Automatica.
Last month we discussed the rework and cost associated with hiring inexperienced staff in the blog “The Shift in the Costs and Risks of Hiring VS Automation.” In May and June of 2021, we blogged about the impact of working with clients’ e-mails with attached files. These blogs were based on a Keypoint Intelligence study entitled “2021 North American Production Software Investment Outlook: Exploring the value of workflow automation and print e-commerce.”
SOURCE Rochester Software Associates
