In a recent LinkedIn discussion led by David Rosendahl, the spotlight was on the transformative potential of AI technologies like ChatGPT in business. The conversation covered various applications—from optimizing recruitment processes to aiding in software development, and even enhancing writing tasks. This blog addresses the foundational questions: What are the pros and cons of ChatGPT, and how can it be used to streamline customer service as you automate your workflow?

This article is the first installment of a series focusing on how to take advantage of ChatGPT in your business. Whether it’s enhancing customer service, expediting email responses, generating social media content, launching new products and services, crafting blog posts, conducting market research, or preparing managerial reports and presentations, ChatGPT has a role to play.

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SOURCE Rochester Software Associates