In the spirit of Valentine’s Day, let’s talk about love—the love between you and your print shop and in-plant customers. The kind of love that leads to long-lasting relationships. 
If you’re lucky, you already have customers that love you. If you’re really lucky, you have loving relationships with multiple customers. So, let’s set aside the bouquets of flowers, the boxes of candy, and your dinner reservations for now, and answer the question, “You know your customer loves you when…”
- They consistently discuss their long-term business goals and plans with you. This means they view you as a valuable partner, and a partner that can not only help them achieve their goals but provide guidance that can help them plan for the future of their business. Be alert to these opportunities because these will open the door for a discussion about any one of the RSA solutions that you sell that they might not be using yet.
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SOURCE Rochester Software Associates
When Web to Print is the First Priority, WebCRD is the First Choice
