Office technology is on the verge of a major advancement with ECI Software Solutions’ recent integration between its e-automate ERP software and Printanista device management technology. This collaboration is set to transform the way office equipment dealers manage and monitor printer fleets, offering a seamless blend of data sharing and workflow optimization.
The Integration Benefits
ECI’s e-automate software serves as a comprehensive enterprise resource planning system tailored specifically for the needs of office equipment resellers. By integrating with Printanista, e-automate now accesses real-time, detailed device data, enabling dealers to manage customer equipment more effectively and efficiently.
The integration facilitates advanced features such as seamless meter reporting and direct alert-to-service call workflows. For instance, Printanista’s intelligent alert system can potentially reduce shipping costs and operational overheads for dealers, adding to service and supplies margins.
Strategic Advantages for Dealers
Laryssa Alexander, President of the Field Service Division at ECI, emphasized the uniqueness of this integration, noting that “no other ERP and remote device monitoring system have the capability to be as integrated as e-automate and Printanista.” This advanced capability allows dealers to leverage secure and accurate managed print services while gaining deeper insights into customer device data without the hassle of switching between applications.
For office equipment resellers, the benefits are clear: increased efficiency in service delivery, improved supply fulfillment, and enhanced profitability. The cloud-based nature of ECI’s solutions, including e-automate and Printanista, ensures that dealers can scale their operations effectively, managing large fleets of imaging devices with ease.
About ECI Software Solutions
With over three decades of industry experience, ECI Software Solutions specializes in providing cloud-based business software for small and mid-sized businesses across various industries. Headquartered in Westlake, Texas, ECI continues to lead with innovative solutions that connect and streamline business processes to enhance visibility, operational efficiency, and profitability. For more details, visit ECIsolutions.com.
SOURCE Industry Analysts Inc.
