Why It is Important to Properly Staff Your Credit Department

When it comes to credit department staffing two things are important

1.   1. Use Technology, Analytics, and Business Processes to Minimize Staffing

2.   2. Never Understaff Your Credit Department

As a credit executive, the goal with staffing is to achieve a balance that both minimizes staffing and turnover but also allows your credit department to provide a valuable service to your customers. This efficiency is most often achieved through continued analysis of customer feedback, company financials, and attentive managing.

A few quick reasons to never understaff.

1.   1. Disorganization and Confusion


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SOURCE IBPI

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