When it comes to credit department staffing two things are important
1. 1. Use Technology, Analytics, and Business Processes to Minimize Staffing
2. 2. Never Understaff Your Credit Department
As a credit executive, the goal with staffing is to achieve a balance that both minimizes staffing and turnover but also allows your credit department to provide a valuable service to your customers. This efficiency is most often achieved through continued analysis of customer feedback, company financials, and attentive managing.
A few quick reasons to never understaff.
1. 1. Disorganization and Confusion
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SOURCE IBPI
