By Jessica Bernardo – Toshiba: Last year we saw a precedent-setting 44 percent expansion of e-commerce in the United States. This rate far surpasses the 15.1 percent year-over-year increase in 2019 according to U.S. Department of Commerce data.
2020 put immense pressure on supply chain logistics, particularly on warehouse and distribution center operations. Extreme flexibility was necessary for accurate and efficient fulfillment and faster delivery times to address the dramatic uptick in orders. Better warehouse management boasts productivity while driving overall improvement and profitability.
Where can companies invest to alleviate pressure within logistics operations? First and foremost is improving the quality of work-life for warehouse personnel. There are many incentive programs to help reduce employee turnover. Equipping staff with the proper equipment is one vitally important element within this equation that organizations often overlook.