Creating Productivity in All the Nooks & Crannies: A Story of Products That Move Where You Need to Be

By Jessica Bernardo – Toshiba: Last year we saw a precedent-setting 44 percent expansion of e-commerce in the United States. This rate far surpasses the 15.1 percent year-over-year increase in Continue ReadingCreating Productivity in All the Nooks & Crannies: A Story of Products That Move Where You Need to Be

3 Simple Ways Toshiba Can Help Elevate the Customer Experience

By Christian Davis, Toshiba – As the hospitality industry continues to grow, so does the competition—and customer expectations. These days, customers have more choices and convenient ways to research those Continue Reading3 Simple Ways Toshiba Can Help Elevate the Customer Experience

Ricoh USA’s Dr. Marlene Kolodziej Wins Stevie® Award for Woman of the Year in Customer Service

Dr. Kolodziej’s expertise allowed the implementation of solutions, technology tools, and process improvements that had a major impact on customer experience EXTON, Pa., March 9, 2021 /PRNewswire/ — Ricoh USA, Inc. today announced that Dr. Marlene Continue ReadingRicoh USA’s Dr. Marlene Kolodziej Wins Stevie® Award for Woman of the Year in Customer Service

Customer Appreciation Week 2020 – Community Action Agency of St. Louis County Reduces Administrative Burden and Provides Quicker Customer Service

By Joan Honig, DocuWare – DocuWare’s third annual Customer Appreciation Week is here! July 16 is the next official Get to Know Your Customer Day but at DocuWare, we celebrate in Continue ReadingCustomer Appreciation Week 2020 – Community Action Agency of St. Louis County Reduces Administrative Burden and Provides Quicker Customer Service

Paychex Flex® Assistant Wins Stevie Award® for Customer Service Excellence

Paychex chatbot awarded for Best Use of Technology in Customer Service ROCHESTER, N.Y., March 2, 2020 /PRNewswire/ — For the fourth consecutive year, Paychex, Inc., a leading provider of human resources, payroll, benefits, and Continue ReadingPaychex Flex® Assistant Wins Stevie Award® for Customer Service Excellence

Ricoh Employee Named Finalist in 2020 Stevie® Awards for Sales & Customer Service

Innovator in customer survey collection and analysis to be recognized at 14th annual awards, February 28 in Las Vegas EXTON, Pa., Feb. 3, 2020 /PRNewswire/ — Ricoh USA, Inc.‘s David Pagenkopf has been named a finalist Continue ReadingRicoh Employee Named Finalist in 2020 Stevie® Awards for Sales & Customer Service