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By Jessica Bernardo – Toshiba: Last year we saw a precedent-setting 44 percent expansion of e-commerce in the United States. This rate far surpasses the 15.1 percent year-over-year increase in Continue ReadingCreating Productivity in All the Nooks & Crannies: A Story of Products That Move Where You Need to Be
By Christian Davis, Toshiba – As the hospitality industry continues to grow, so does the competition—and customer expectations. These days, customers have more choices and convenient ways to research those Continue Reading3 Simple Ways Toshiba Can Help Elevate the Customer Experience
Position: Supply Customer Service Rep Company: DEX Imaging Job Location: Tampa, FL Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout Continue ReadingSupply Customer Service Representative; Tampa, FL
Dr. Kolodziej’s expertise allowed the implementation of solutions, technology tools, and process improvements that had a major impact on customer experience EXTON, Pa., March 9, 2021 /PRNewswire/ — Ricoh USA, Inc. today announced that Dr. Marlene Continue ReadingRicoh USA’s Dr. Marlene Kolodziej Wins Stevie® Award for Woman of the Year in Customer Service
By Joan Honig, DocuWare – DocuWare’s third annual Customer Appreciation Week is here! July 16 is the next official Get to Know Your Customer Day but at DocuWare, we celebrate in Continue ReadingCustomer Appreciation Week 2020 – Community Action Agency of St. Louis County Reduces Administrative Burden and Provides Quicker Customer Service
Paychex chatbot awarded for Best Use of Technology in Customer Service ROCHESTER, N.Y., March 2, 2020 /PRNewswire/ — For the fourth consecutive year, Paychex, Inc., a leading provider of human resources, payroll, benefits, and Continue ReadingPaychex Flex® Assistant Wins Stevie Award® for Customer Service Excellence
Innovator in customer survey collection and analysis to be recognized at 14th annual awards, February 28 in Las Vegas EXTON, Pa., Feb. 3, 2020 /PRNewswire/ — Ricoh USA, Inc.‘s David Pagenkopf has been named a finalist Continue ReadingRicoh Employee Named Finalist in 2020 Stevie® Awards for Sales & Customer Service
CEO Sanchez recruits Verizon executive, Zupa, to lead transformation toward “superior customer experience.” Fairfield, NJ – July 17, 2019 Frank Zupa has always aimed high. The award-winning strategist, digital innovator, Continue ReadingKyocera Is Redefining Industry Expectations for Customer Service
Incite Group has named Ricoh among marquee brands recognized for innovation, exemplary performance and leadership in the customer service space MALVERN, Pa., April 29, 2019 /PRNewswire/ — Ricoh USA, Inc. has been named to the Continue ReadingRicoh Earns Finalist Spot for 2019 Incite Customer Service Award