Extensive testing and research on the new DCA revealed “Ground-breaking Features and Security” from “a leading-edge data collection agent”, according to the independent analyst

07 July 2022, London UK – MPS Monitor®, the company that develops and distributes the leading SaaS platform for the remote monitoring and management of printers and multifunctional devices, today announced that its new DCA 4 data collection agent has been extensively tested and reviewed by Keypoint Intelligence independent labs. As a result of the comprehensive testing activity, MPS Monitor DCA 4 has been honoured with a Buyers Lab (BLI) Outstanding Achievement Award. Full details of the testing can be found in the White Paper Report, which is available here.

Keypoint Intelligence’s analysts and lab technicians conducted extensive testing and research activity. This included both hands-on lab tests and a review of third-party security testing that MPS Monitor had performed with the help of specialised security firms before and after DCA 4’s initial release.

The result of the analysis proves the quality, security and richness of features within DCA 4, and highlights the improvements that MPS Monitor has implemented in its DCA core technology, making it “a leading-edge data collection agent that is equipped to deal with the worst security threats and to provide efficient, simple and versatile data collection”.

Keypoint Intelligence had already successfully tested several previous versions of MPS Monitor’s DCA (then called eXplorer 3). The last testing sessions were performed in 2020 as part of the testing of the entire MPS Monitor platform, which resulted in a Platinum Evaluation and in a Security Compliance Seal. The overall security posture of the platform was also subject to an extensive analysis performed in 2021, which led to the release of a dedicated Managed Print Services Platform Security Whitepaper.

The announcement of DCA 4 in March 2022 marked another major milestone in the platform’s journey to bring the highest levels of innovation, integration and security to the Managed Print Services industry; therefore, MPS Monitor and Keypoint Intelligence decided to perform dedicated and specific testing to evaluate the impact of the new DCA 4 technology on the entire platform’s value proposition.

The test results are detailed in the White Paper, which includes a complete overview of the new features like real-time communication, optimised device discovery, device web access and the recent PaperCut Integration. The report also describes the many security improvements, and provides details on the external code review and penetration testing activities performed by ECSC Group plc to ensure that DCA 4 meets the most stringent security requirements and does not contain exploitable or high-risk vulnerabilities.

Commenting on the testing results, Nicola De Blasi, CEO of MPS Monitor, stated: “As has already happened many times in the past, once again Keypoint Intelligence’s testing methodology provides an independent and trusted recognition of the effort and investments that our company makes to stay at the top of the market in providing exceptional and secure IoT technology for the remote management of printing devices. Over the last 12 years, MPS Monitor’s DCA has been installed in more than half a million customer networks, and is currently used by thousands of dealers to manage more than 1.2 million printing devices across 60 countries. We are thrilled to see DCA 4 perform so strongly and in line with expectations during the tests. Furthermore, we have already received extremely positive feedback from all dealers who are successfully installing thousands of DCA 4s at their customers every day”.

The full BLI report from Keypoint Intelligence can be downloaded here, while the DCA 4 can be downloaded via the MPS Monitor portal.

MPS Monitor

With more than 1,200,000 printing devices and 35 billion pages monitored each year on over 180,000 end users, MPS Monitor is one of the major IoT software solutions globally for monitoring printing devices and the provision of Managed Print Services. MPS Monitor provides a comprehensive SaaS platform for monitoring and managing printers, available on the cloud, and equipped with a full set of APIs for integrating external software solutions.

Its highly scalable and high-performing data collection technology allows Dealers/VARs, large end-users, manufacturers, and retailers of printer consumables to satisfy any need associated with the management of printing devices, recording of page volumes, and supply of toner in an automatic and controlled way. The MPS Monitor Cloud service is managed within an ISO/IEC 27001:2014 certified Information Security Management System which also guarantees full compliance with AICPA SOC 2, with the EU General Data Protection Regulation (GDPR), and with CSA STAR.

About Keypoint Intelligence

For 60 years, clients in the digital imaging industry have relied on Keypoint Intelligence for independent hands-on testing, lab data, and extensive market research to drive their product and sales success. Keypoint Intelligence has been recognized as the industry’s most trusted resource for unbiased information, analysis, and awards due to decades of analyst experience. Customers have harnessed this mission-critical knowledge for strategic decision-making, daily sales enablement, and operational excellence to improve business goals and increase bottom lines. With a central focus on clients, Keypoint Intelligence continues to evolve as the industry changes by expanding offerings and updating methods, while intimately understanding and serving manufacturers’, channels’, and their customers’ transformation in the digital printing and imaging sector.

For more information, please visit www.mpsmonitor.com.

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