In an interview on the What’s Happenin’ podcast hosted by Andy Slawetsky, Stephen Cook and Ryan Skinner of Function 4, a Texas-based firm providing hardware and network services across parts of the United States, shared their experience using the SalesChain CRM software.
They discussed how this software has become an integral part of their operations, streamlining workflow, and aiding in tasks such as processing commissions, delivery forms, and deal pricing.
Key takeaways from the conversation include:
- Customization: SalesChain can be tailored to meet the unique needs of different organizations, leading to its wide usage across Function 4’s various locations.
- Improved Workflow: SalesChain is used to manage a multitude of tasks including deal pricing, purchase advancement, and commission processing, thereby significantly improving operational efficiency.
- Integration: The CRM integrates well with other platforms, such as Office 365, aiding in scheduling appointments and saving emails with prospects, thus providing a comprehensive solution.
- Support: SalesChain offers exceptional support during the onboarding process, offering weekly meetings for updates and addressing any issues promptly.
- Efficiency and Accuracy: The CRM has helped Function 4 streamline processes and deliver accurate information quickly, resulting in quicker deal closures.
Both Cook and Skinner had a positive view of SalesChain, citing it as a valuable tool for growth and efficiency, and praised the high-quality support provided by the CRM provider.
SOURCE Industry Analysts Inc.
