Description: Join us for an in-depth conversation with Mark Grice, the Executive Director of IBPI, as we explore the organization’s history, member benefits, and their exciting milestone achievement in the Office Equipment Industry.
Discover the benefits of being a part of IBPI, the largest buying group in the Office Equipment Industry, in our exclusive video interview with Mark Grice, the organization’s Executive Director. Since its founding in 1987, IBPI has built a stellar reputation by leveraging its tremendous buying power to benefit over 500 independent commercial copier and print dealers, as well as managed service providers across the United States and Canada.
During the interview, Mark Grice highlights IBPI’s commitment to supporting the independence and identity of its members in their respective marketplaces. He discusses the organization’s focus on negotiating deep discounts and lucrative rebate programs with top manufacturers and service providers. By harnessing the collective purchasing power of its members, IBPI consistently secures competitive pricing on products, often surpassing even the largest industry players.
Mark also delves into the IBPI Swap Meet, a valuable member service that connects office equipment resellers, enabling them to efficiently find or dispose of parts and supplies. This innovative program showcases IBPI’s dedication to fostering a supportive network for its members.
The interview reaches an exciting crescendo as Mark proudly announces a major milestone for the organization: the distribution of $1 million in rebate checks to its members, a first since IBPI’s inception in 1987. This impressive achievement demonstrates the tangible benefits of IBPI membership and the organization’s unwavering commitment to enhancing its members’ bottom lines.
Don’t miss this insightful conversation with Mark Grice, where you’ll learn more about the powerful advantages of being part of the IBPI community. Watch the video now to discover how IBPI can help your business thrive in the Office Equipment Industry.
Click here to learn more about IBPI.
SOURCE Industry Analysts Inc.
Full Transcript
what’s happening Andy here I am joined
today by Mark Grace Mark is with ibpi
how are you what’s happening Mark I am
wonderful Andy I am not I’m not Andy
slowitski level great but I’m very close
very close
well it’s great to see you the last time
I saw you was down in Florida you guys
had a walk through at high tech
um you had a board meeting down there
and of course we uh we were able to
squeeze a little golf in and
um what a great day I I
I got a little golf in earlier real
early this morning here it’s it’s sunny
it’s warm here so we’re finally getting
to that time of year
um there’s my my son from it and uh we
got we got our eyes we got some uh got
some special limited edition very much
limited edition hats we will make sure
to get these to the right people so
um we last time I talked to you you were
just in the process of going through
some some stuff you were doing your
Audits and getting your rebates ready so
um I think we’re at that point you’re
gonna we’re gonna talk today a little
bit about uh the rebates uh before we
start you know
just jumping in on everything let’s
let’s take a step back and why don’t you
give us the 30 000 foot view you know
who who is ibpi for those that don’t
know sure sure so ibpi
is the office equipment Industries
largest buying group we
started in 87 with about 50 dealers that
got together and they actually went to
Caton and said hey if we buy a million
dollars worth of parks which was a lot
back in 87.
um
will you give us a good deal and they
did and uh that was the formation of
ibpi so
fast forward
36 years later
and we’ve grown from 50 members to about
525 office equipment dealers across the
country Canada Caribbean and we’ve grown
from one partnership to about 37
different vendor partners that we have
in our group now
37 different vendors so and these are
these are vendors that that companies
are doing business with every day you
know I mentioned we just saw you down
there at high tech uh you were walking
your board through high tech was a
recent one that you signed up you have
lots of others you mentioned
um Kate and clover I think is one as
well uh who are some of the let’s get
some plugs who are some of you yeah yeah
so um are you gonna leave anybody else
but um
a lot of names that you’ve heard of yeah
you can go to ibpi.net vendors and see
uh the list of all of our Partnerships
that we have and click on their links
and go directly to their web pages but
um we we our newest vendor is high tech
right there over your shoulder uh we
just visited them in Orlando but we also
have names everybody’s heard of over
okay Pollock and Pollock CET group
connectwise
um we’ve probably got some that people
have never heard of as well
um digit Tech Systems is a fairly new
one that document document management
system
um Evo B2B is our credit card processor
um Eda is our sales lead generation uh
modern sales training Derek Chevy uh
great guy does um sales training he is
he is a part of our group so there there
are a lot we Andy we try to think of
anything that an office equipment dealer
might use and we try to set up a
partnership for that service for product
well you guys you guys do a great job
with connecting dealers and and by the
way vendors it’s a great opportunity for
vendors if you’re not one of these 37
vendors on that list um and you know me
I’m happy to get you in touch with with
Mark it’s a growing group it has most of
the dealers uh in you know in our world
our our members
um not all but most and and now you know
we’ve got people on the board of all
sizes I it was great seeing Doug
albrecht’s there and uh Kevin from UTech
and you know we’ve seen chip Maselli in
the past and extreme and Bob Evans and
you know just a who’s whose list of uh
people on your board that that you know
have have pitched in over the years to
help help keep things moving and
um one of the things we talked about
last time I wanted to check in maybe and
just find out how how it’s going is that
is the uh swap meet right so
um you had you had set something up it
was very similar
um it was swimmer like the old swap
sheets back in the day right you know I
have this somebody might want to buy so
why don’t you tell us how it’s going
first of all explain what it is again
um because most of you if you’re at a
dealership chances are you’re probably a
member of ibpi uh and and so this is
something that you guys are able to
participate in and so Mark explain that
please yeah so this is uh service that’s
on the members only section of the ibpi
website need to be logged in to be able
to see it uh we had still have so many
members contact us saying hey do you
know uh uh Rico dealer um I’m I’m
looking for a park on an old machine
that I I can’t find anywhere else or I’m
looking for for toner or a drum kit or
something along those lines so
we had so many requests for that we went
to our web design company and said hey
if if we kind of
planned a swap meet type function for
our website to where
our members could just take a
spreadsheet
um upload obsolete excess inventory
things that they want to sell that they
really can’t use in their own business
um could we could we put that up there
and just put it up there for a sec so we
created that and that is there we have
so many members taking advantage of that
we have thousands of products listed on
the swap meet so if you’re looking for
something
that’s maybe out of the ordinary or
maybe you’re looking to kind of gobble
up some inventory that another dealer
took in as a competitive replacement
um that they’re just looking to get rid
of stuff that’s the place to go uh does
not cost anything for the service we
don’t charge uh binders fee or anything
the contact information for the selling
dealer is on the swap meet you can
contact them directly make your own deal
for that product and they’ll ship it to
you so it’s it’s been used quite a bit
amongst our members
um but there’s room for it to grow we’d
love to have everybody using that so
that’s amazing because you know when we
did this last time and discussed that it
you know obviously just launching so you
literally had I think two or three
companies on there with just a handful
of it was more of does it work yes it
works yeah right and and people were
just but but it wasn’t really being used
yet and and I was a little hesitant to
even ask about it because I didn’t know
if you know how um how it was going and
so yeah thousands and to have an
inventory like that uh that’s just
fantastic it’s basically like you have
your own inventory of just about
anything you want and it’s all stuff
that other companies are trying to get
rid of and it’s probably right based in
their you know on their shelves and
um what a great way for you to you know
help connect dealers like that to each
other
um
we have a big a big event though right
now that we want to talk about right so
you guys um what was it 1987 you said
you started 1980 87 right no 87 so
that’s at least you know almost a
million years old by my horrible man
um and then you hit a milestone this
year with the rebates yeah we did we
were we’re so excited
um so our our best year ever for member
rebates was 2018. uh we we just we
killed it that year
and we ended up returning a little over
900 Grand in rebates back to our members
for their 2018 purchases uh 2019 was
right there on its heels had another
great year and then 2020 came along and
uh we all know the story of what
happened there I don’t remember
something crazy yeah something some
little something happened but um you
know that kind of towards the middle to
the end of 2020 I thought you know we’ll
never get back to being able to
distribute 900 Grand in rebates again so
um
but 2020 and ended up not being too bad
because even though our print Partners
were down the managed Services guys
killed it right everybody was working
from home and managed Services uh
purchases were through the roof that
continued into 21 had another good year
in 21.
um But Here Comes 2022 and supply chain
issues
um and the supply chain issues hit the
oems
harder than it hits our print partners
so for the first time a lot of our
members are kind of forced
to try out our print partners for the
first time and
they do it and they think hey I should
have been doing this all along
um this has been great so
the first two quarters of 22 first and
second quarter of 22 uh were our two
best quarters in our history
um they were our two best quarters for a
lot of our print partners
since they’d been with ibpi and it was
all supply chain driven
um that was followed up by very good
third and fourth quarters
um
and Andy I I can’t tell you how excited
I am that we ended up
um
returning a billion dollars a million
dollars in rebates to our members for
their 2022 purchases and I didn’t think
we would ever see that this is one of
the things I wanted to do when wanted to
achieve when I started at ibpi
um and we have we finally hit it so
the checks are literally in the mail as
we speak today
uh and we are returning a total of a
million dollars in rebates back to our
members for their 2022-13 that is
absolutely outstanding I feel like I
feel like I should have had some
champagne out or something yeah um what
a what a what a Monumental
um what a just incredible uh event for
you guys just to be able to reach that
you know reach that Pinnacle like that
that’s just I don’t know where you go
from here but you know what really
it the thing to me that I think is is
really incredible is you know when all
of these you know and I don’t care what
brand you have all of them had issues uh
one of you know one of them had better
issues some had better times than others
yeah they all had issues right
um but but the partners that are you
know the dealer Partners the ones that
have been around forever the ones that
you guys have been working with that
you’ve collected and brought into this
portfolio uh for for your members you
know really stepped up right and and
These Guys these dealers were desperate
their oems didn’t have product their
oems didn’t have
um supplies they didn’t have Parts in
many cases and so what are you gonna do
well you’re going to turn to ibpi you’re
going to look through that catalog
um you’re going to turn to that swap
meet and you’re gonna find you’re gonna
find what you need and you’re gonna you
know kudos to you for for
um making that happen and hitting that
you know hitting that Milestone a
million dollars in rebate checks and
last year
um it was 800 plus thousand dollars I
thought that was incredible I yeah he’s
Blown Away by that but you know
obviously hitting the million that’s
that’s nuts that’s amazing and
um so so you’re mailing out the checks
we missed the um the chance to do it in
Orlando this time you guys didn’t have
that same meeting you did this last year
so um what’s what’s next for you guys
what do you have coming up
so we have a couple of things coming up
in the future is um our ibpi connect
annual event taking place August 28th
through the 30th in Boston we are
co-locating with BTA national uh looking
forward to that we will open
registration in about six weeks
um to our members uh probably will sell
out that event I’ve had so many people
tell me how excited today we are that
they are that we’re going to Boston this
year
um I can’t believe how many people have
never been to Boston so
um a lot of folks looking forward to
that trip and uh we’re looking forward
to put putting it on at the end of
August
um Boston’s a great town they’re going
to have a good time there I’ve been to
BTA events there in the past and it’s
just a you know it’s a great spot it’s
it’s New England in the in the summer
it’s it’s a nice place it’s cool a
little cooler so um I’m excited for this
it’s a good choice
yeah um we’re we’re excited about it too
um one other thing that’s happening
there is actually happened
um that happened last week actually was
we added a new feature to our website
which we’re by the way we’re doing all
the time if you haven’t been on the ibpi
website in a while
take five minutes log in poke around
you’re going to see the swap meet that
Andy talked about you’re going to see
our vendor Search tool so you can find
out if you’re a Canon dealer and you
want to know which ibpi members are
selling Canon compatible toner you can
do that at our vendor Search tool one
thing that we just added last week
though was the ability to see your own
purchases over the last five years from
every one of our vendors so we have a
new purchasing tab on the website so
once you get logged in click on that
purchasing Tab and you’ll see a nice
little graph there of how many vendors
you’re buying from and what those
purchase amounts have been over each of
the last five years so make sure you
check that out as well
so that’s got to help with organization
right I mean to be able to keep track of
your rebates to see where you stand for
the year
um
and then I would imagine it gives you a
little exposure to some of the other
companies there as well so that maybe
maybe you can um uh learn I don’t know
does it tie-in you you had a tool last
time that that we talked about the
Search tool is it is it have anything to
do with that or is this completely
separate the vendor Search tool yeah
it’s completely separate you can you can
use the search tool to find an ibpi
vendor if you want to know who sells a
Canon product or a Ricoh product or if
you just want to know for example hey
what does uh what is pollock and poll
Excel what is the na trading sell then
then you can find that out through that
vendor Search tool this is a totally
separate feature of the website
where you can go and it’s updated
quarterly as we get our purchasing
reports in and you can see your
purchases for every vendor over the last
five years including the current year so
we it’s just a more transparent feature
for us to allow our members to see what
they’re buying from all of our vendors
um in on an on-demand basis you used to
have to kind of wait till we had our
orderly Business Review with you but
that’s no longer you can see that
anytime that you want uh going forward
and it’s only your stuff you’re not
you’re not looking at anything all right
no no right you’re not seeing
everybody’s you’re only seeing uh the
purchases for your dealership does it
does it show you total purchases just
aggregate for uh yeah yeah so it it
gives you uh your total purchases for uh
every vendor and then it totals it
across that vendor and then it also
totals it down for the year oh wow very
cool so that what a great way to find
you know a hot vendor maybe that
everybody is using and then you turn
around and think why am I not what am I
missing right there you go now
contact them but also contact them
knowing you’re going to get you know
good negotiated pricing
and then a rebate check for your
purchase that you were probably yeah
we hope that kind of Spurs along some
some transparency and and also some
purchases for some of our vendors
and and then that would of course
increase rebates Andy I don’t I don’t
think you know this but I don’t know if
everybody does it costs 500 one time not
annually it’s one time to join ibpi and
there there are literally dozens of ibpi
members that have paid their 500 bucks
to ibpi at some point in the past and
they have uh fixed figures in rebates
from us over the years so
I mean I don’t I hate to say that it’s
risk-free but
gosh it’s the closest thing I’ve ever
seen to a risk-free investment for for
500 bucks then you can potentially get
six figures and rebates back over the
years
uh sounds like a no-brainer to me for
stuff you’re already buying you’re
already buying from Pollock and from
Clover and from Kate and from you know
from all the companies that we mentioned
so high tech and these are companies
you’re already doing business with uh
but now you know a you may get better
pricing through ibpi very possibly
depending on the size of your dealership
and then B you’re going to get a rebate
at the end anyway so you know it’s just
why not why for those of you that are
not members yet and there’s very few of
you that aren’t there’s over 500 members
if I remember correctly
um so it’s it’s this has been great I
love catching up with you uh I think
have a happy summer we’ll we won’t see
you probably until August but you never
know I I do get down to your way every
now and then yeah
I’ll let you know if I’m down there and
uh please do please do I want to uh want
to have you win some more money from me
at the at the golf course as you always
I don’t think I’ve ever won a dime
golfing in my entire life
so I’ll keep my day job and uh you keep
yours as well although I will you are uh
you do hit him pretty good I’m excited
to come see you next time so
um we will talk soon this is great Mark
thanks for catching up with us and and
you have a great rest of your week thank
you Andy