Calling All Office Technology Providers! Enhance Your Customer Retention Strategy with These 5 Focus Areas

By Key Kain, GreatAmerica – You’ve worked hard to earn the trust and business of your customers through great service and proactive conversations about the useful life of their technology. But Continue ReadingCalling All Office Technology Providers! Enhance Your Customer Retention Strategy with These 5 Focus Areas

Cut Through the Noise: Ensure Clear, Concise, and Effective Communication; GreatAmerica Article

What I Learned from Don Crawley on Effective Written Business Communication By: Lisa Rollison, GreatAmerica – Over the last eight months, technology solution providers have made drastic changes to the way Continue ReadingCut Through the Noise: Ensure Clear, Concise, and Effective Communication; GreatAmerica Article

Voices of the Industry: Going the Extra Mile in Customer Experience for a Peloton Obsessed Office Technology Dealer

By: Jason Coglianese. GreatAmerica – I work for an office technology company called JQ Office, headquartered in Omaha, Nebraska. When I started there in 2017 as their director of sales, JQ Office Continue ReadingVoices of the Industry: Going the Extra Mile in Customer Experience for a Peloton Obsessed Office Technology Dealer

Office Equipment Leasing 101: An Introduction to Lease Financing

By: Lori Anderson, GreatAmerica – You probably know that companies, both large and small, finance and lease their office equipment. Financing is a valuable tool dealers can leverage to gain more Continue ReadingOffice Equipment Leasing 101: An Introduction to Lease Financing