E-Automate and FMAudit Software Enable New Business Venture

Harper Office, a leading provider of office supplies and managed print services in Central London, has successfully expanded its offerings. Founded in 1986 and based in Romford, Essex, the company with a team of 15 has always prioritized top-notch customer service, using advanced software like Progress® and Acsellerate™.

Recently, under the direction of Managing Director Ian Harper, Harper Office ventured into managed print services, a field they identified as a natural extension of their core business. Despite the initial challenges in managing printers on-site for clients, the company found a reliable solution in ECi’s e-automate® and FMAudit® software. These tools have brought efficiency, accuracy, and automation to their operations, enhancing their service quality.

This strategic move has enabled Harper Office to offer remote access, automate contract billing, and deliver comprehensive management reports, reinforcing their commitment to excellent customer service and business innovation.