WAUSAU, WI –The EO Johnson service team earned nationwide recognition for 2017 from Ricoh, a global industry leader with the prestigious RFG Circle of Excellence Certified Dealership award.
The RFG Circle of Excellence program recognizes Dealers who provide outstanding service and support. Randy Knapp – Vice President of Service, EO Johnson Business Technologies is proud of the achievements of gaining this distinction.
“Each year both our technicians and my Service Management team put a lot of time and effort into the testing and evaluation process to insure we are at the highest levels in every aspect of our service operation,” Knapp said.
To be eligible for this certification, all Ricoh technicians needed to pass a series of difficult tests to assess their hardware, software and network connectivity competency. Ricoh then performed an in-depth operations assessment to ensure all business processes met the highest of standards.
This extensive preparation continues the tradition of high quality machine service EO Johnson technicians are known to deliver.
“Ultimately, the goal and net result is that our customers get the service they have grown to expect and deserve from us,” said Knapp.
About EO Johnson Business Technologies: EO Johnson Business Technologies is a leading business technologies provider, offering managed IT services, managed print services, document management, scanning and business processes systems, and print/document and production printing equipment. EO Johnson is certified as a Woman Owned Business through the State of Wisconsin and a 2016 BBB Torch Award for Ethics winner. eojohnson.com.
About Ricoh: Ricoh USA specializes in office imaging equipment, production print solutions, document management systems and IT services. The Ricoh Company, Ltd. is a Japanese multinational imaging and electronics company.
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