The MyQ X Mobile Client update has improved the app’s communication skills – and yours.
“It’s all about communication. This update provides easy communication between users, administrators, and MyQ. But more importantly, it gives IT administrators a convenient tool that enables users to report printer fleet issues directly from their mobile devices.”, said Michal Grepl, MyQ CBDO
The Report issue tab greatly speeds up internal communication between users and the company’s IT administrator about printer fleet issues. Users can directly report issues with multifunction printers – such as paper jams, empty toner, or physical damage – through the MyQ X app. They simply scan the QR code on the printer, add a photo (optional), enter a description, click Send, and the message is forwarded directly to the administrator. For administrators, this is a valuable tool that allows users to report problems proactively and efficiently, reducing the time spent troubleshooting.