Challenge

We are creatures of habit. When asked to alter our routine, we likely become uncomfortable. But often, change is for the better, as in the case of the City of Minneapolis, where taking a hard look at systems and trying something new has proven to save significant amounts of money, be kinder to the environment, and streamline general business processes.

In 2007, Jay Junker, then IT Operations Manager for a major window manufacturer, worked with Jay Rodger, national accounts manager for Toshiba Business Solutions in Minnesota, to optimize the company’s imaging fleet. The Toshiba Encompass Analysis and resulting implementation reduced the company’s annual operational costs by more than $900,000.

Later that year, Lynn Willenbring, CIO for the City of Minneapolis, convinced Junker to join their team as the Director of Enterprise Infrastructure and Managed Services with the City. Junker leveraged his knowledge of the Encompass Analysis process to identify similar opportunities for savings at the City. The city had a total of 1,023 printers and 193 copiers or multi-function products (MFPs) in 16 departments, servicing 2,518 computers.

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SOURCE Toshiba Business Solutions