SCHAUMBURG, IL and MERRILLVILLE, IN, ISSUED March 28, 2024…Pulse Technology (, a technology company serving the IT, Managed Print Services and other needs of businesses throughout the Midwest and beyond, has named Kouren Stepp of Mundelein, IL to the position of IT Engineer.

In this role, he will support clients who use Pulse Technology’s Managed IT services. Managed Networks (IT) is an increasingly large part of the Pulse Technology offerings.

Prior to joining the Pulse team, he worked in a similar capacity for another area Managed Service Provider in Mundelein as an IT engineer. Prior to that, he was a Service Desk Core Engineer at a technology firm in Lake Forest, IL. He got his start in technology working in copiers and printers, and transitioned from copiers and printers into IT.

Stepp will work from Pulse Technology’s Schaumburg IL headquarters and service clients throughout Illinois. He said, “It was a good transition from working on copiers and printers and how they integrate with technology, and it led me to going full force into IT. He holds a number of industry certifications, including Comp TIA A+, and certifications from a number of software vendors including PaperCut, Acronis, Printer Logic, and also certifications from manufacturers such as Konica Minolta, Kyocera, HP, and Ricoh.

The married father of three enjoys learning about 3D printing, spending time with his family, and cheering for the Chicago Bulls.

Vince Miceli, Vice President of Technology, said, “We are pleased to welcome Kouren to the Pulse Technology family. His background and experience makes him an ideal choice to support the IT needs of our clients throughout the region.”

About Pulse Technology

Pulse Technology is a leader in the field of print management, network services (IT), and other office solutions including furniture design and sales, office products, mailing equipment and their supplies, as well as custom and promotional products, with a history dating back to 1955. Pulse Technology is the re-branded name for several well-known area businesses: Des Plaines Office Equipment, McShane’s, and Kramer Leonard. With locations in Merrillville, IN, Rockford and Schaumburg, IL, Pulse Technology serves the needs of businesses across the Midwest.

The firm provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm has won the Sharp Document’s Hyakuman Kai award for sales excellence since 1988 and the Elite Dealer by The Week in Imaging since 2007 and has been named to the Inc. 5000 list for fastest-growing businesses across the United States. Pulse Technology has also won the Better Business Bureau’s Torch Award, and the ENX Magazine Difference Maker recognition. Pulse Technology has also been named to the “Best Places to Work in Illinois” for 2021, 2022 and 2023. For additional information, please call 847-879-6400 or visit Or visit the Pulse Technology LinkedIn page at

Jim Farrell
P.O. Box 2
Kingston, MA 02364

SOURCE Pulse Technology

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