By Anna Frank, DocuWare: Employee engagement is an important metric that sheds light on the level of employee involvement in a company, and the concept has also become a key pillar of an employee retention strategy. For example, a study conducted by Harvard Business Analytic Services found that 92 percent of executives surveyed believe that employee engagement is critical to their company’s success and a key to productivity, loyalty and customer satisfaction.

3 main drivers of employee engagement

Employee engagement describes the relationship between a company and its employees and primarily refers  to the degree of emotional attachment, motivation and commitment to the employer’s goals and their own sense of purpose.

At its core, employee engagement involves these three dimensions:

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