As a Y Soft partner, you may be asking yourself, why should I care if Y Soft has offices around the globe? My customer is local to me and that’s all that matters, right? Not exactly.

Here’s why it matters:

Customer Support – It’s all going great, until it isn’t. When customers need help, they don’t care if you are asleep. They need help now. Who can they call? Or do they have to wait until you are awake? Your customer likely has offices in other regions or countries or has customers in other areas. In a global economy, support, service and availability in multiple time zones and languages is important to their business. With global operations, Y Soft support is available when your or they need it.

Product Development – Your customer may have future needs that they may not have even discovered yet. With customers all over the world and a solution that is used in just about every industry and type of company, our customers are always providing input on new features or new print environment changes they are considering. This allows us to plan for industry trends and meet the needs of customers before they even know they have the need. For you, this means you are able to offer solutions that are cutting edge and can anticipate or even suggest new ideas for customers to help them reduce costs or work smarter.

Local sales support – With global offices, we are able to provide local sales support.  Your customers may have questions about new print management needs, purchasing questions or they just want to have someone local who can really understand their business, their business priorities and their concerns. Partnering with Y Soft gives you that local advantage. Your customer may have operations around the world with print administrators in multiple countries. Having a local Y Soft person available to answer questions for you with your global teams gives you the advantage of being responsive and invested in their success.

Think Global, act Local. Find out where we are.

Y Soft Map: Orange dot represents a Y Soft office. Blue dots indicates a country where YSoft SafeQ is present.