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Cloud services will continue to reshape collaboration and content management trends in 2016. But not all companies can expect a smooth migration to cloud-based ECM.

For companies to become more efficient and intelligent about their operations, they often need to make some changes in how they interact with corporate information. This enterprise data needs to be digital, centralized and easy to access. These needs will drive enterprise content management and collaboration trends in 2016.

Digitizing formerly paper-based processes enables companies to eliminate manual footwork and boost operational efficiency, and enterprises are increasingly tapping cloud technologies to extend those efficiencies to their broader ecosystem of customers, suppliers and business partners, said Forrester Research analyst Cheryl McKinnon.

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