September, 2016 – Vantage has launched its brand new service management system onto the market: Vantage Online, a cloud-based solution with exciting functionality.
Vantage Online been 4 years in development and is the result of detailed scoping with the dozens of existing MPS and managed services clients. After exhaustive testing both internally and in clients’ operations, many businesses have already migrated successfully from their on-premises solution, and this number is growing fast.
Vantage Online has designed out over 50% of the ‘clicks’ required to perform essential activities compared to its’ previous iteration. It offers a clean, user-friendly and intuitive design, with user-definable reporting and customisable dashboards. Vantage Online is hosted in a world-class UK datacentre, it is incredibly easy to deploy and maintain, and it exceeds all industry standards for security, resilience and scalability.
Designed specifically to meet the needs of those in the MPS and managed services markets, Vantage Online already offers outstanding service and support with a 97%+ customer retention rate. The system provides enhanced integration with leading accounting packages and with complimentary 3rd party software solutions, including Device Collection Agents, CRMs and distributors.
It may be an impressive start, but it is only the beginning: more features and functions are being added weekly by the development team.
Vantage, previously known as Vantage Computing or VCI, has rebranded to coincide with the launch of the system, with a look that reflects its commitment to providing clear and modern solutions. Vantage has embraced a new marketing focus, implemented a new CRM, and is committed to improving communication with clients & prospects alike, strengthening their ability to deliver exceptional service and support alongside an exceptional system.
For more information about Vantage Online, visit www.vantagecomputing.co.uk.
About Vantage
Founded in 1992, Vantage is one of the world’s leading developers of service management solutions that maximise workforce productivity, improve customer satisfaction and minimise operational costs. Vantage has provided solutions to service operations in more than 35 countries throughout the world, and is committed to ensuring that its services meet the increasingly complex needs of customers, both today and into the future.