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  • Webinar: Automated Scanning of a Batch of Documents to a Cloud Storage – October 2025

    November 6, 2025
  • Bill Stephenson on PEAC Solutions: Giving Office Equipment Resellers Control at the Point of Sale

    November 3, 2025
  • Toshiba Takes a Big Step into Software with Coreza — What It Means for Office Equipment Resellers

    November 3, 2025
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Customer Satisfaction

  • Brother

4,000 Unit Deal and the National Support to Back It

Van Ausdall & Farrar Finds Big Wins With Brother’s A4 Program I chatted with Jeff Jenney from Van Ausdall &…

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  • Copylite

Dealers Rely on Copylite’s ILP for Seamless Fulfillment. Here’s Why.

Copylite’s solutions, like the Item Labeling Program (ILP), take the pain out of fulfillment by putting accurate, easy-to-read labels on…

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  • Office Tech News

Braden Business Systems Wins 2025 MPSA Leadership Award for Best Independent MPS Provider

Braden Business Systems earns top honors from the MPSA for innovation, service excellence, and customer satisfaction in Managed Print. Fishers,…

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  • Distribution Management

National Printer Installation Services for Office Equipment Resellers

Our National Printer Installation Service allows you to offer installation of single and multi-function printers for customers in need of…

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  • CEO Juice

CEO Juice Calculates Net Promoter Scores for the Copier / Imaging Channel in North America

For office equipment resellers looking to confidently benchmark customer satisfaction, NPS Networks powered by CEO Juice delivers a proven, third‑party–audited measure…

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  • CEO Juice

The Goal is not a High Number, The Goal is a Bunch of Raving Fans

Halfway Through 2025—How’s Your NPS Looking? We’re six months into the year, and it’s a good time for office equipment…

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  • Hytec Dealer Services

Service Council Names Bruce Nelson to Industry Advisory Board

We’re proud to share that our sponsor and friend Bruce Nelson has joined the Service Council’s Industry Advisory Board. With…

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  • ECI Software Solutions

ECI Software Solutions Wins Three Stevie Awards for Sales & Customer Service, Demonstrating Its Commitment to Outstanding Customer Experience

Marlene Summers, senior vice president of ECI’s Global Customer Support, named a Silver 2025 Stevie Award winner for her leadership…

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  • CEO Juice

CEO Juice Raises NPS Threshold for World Class Awards in Office Equipment Sector

Office equipment resellers looking to gauge their performance against industry standards may want to explore CEO Juice’s World Class awards….

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  • CEO Juice

CEO Juice Announces Office Equipment Reseller 2024 NPS Awards

By Gary Lavin, CEO Juice – The goal is not to have a high Net Promoter Score number, the goal…

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Top Articles from Mars

  1. Ricoh Sells IT Services Business
  2. DEX Imaging Acquires Florida Print Management and Managed Services Company
  3. DEX Imaging Expands Footprint with Maryland Acquisition
  4. Marco Appoints Brian Wyatt as New CEO
  5. DOCUmation Acquires Connex Systems, Expanding Managed Print and Equipment Portfolio in North Texas
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BTA  established the association’s Disaster Grant Program in 1992 to provide emergency financial support to BTA dealer members who have suffered a loss due to a natural disaster.

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