Malvern, PA, May 13, 2014 – Ricoh Americas Corporation was recently awarded the 2014 Transform Award for Global Partner of the Year from its partner Kofax. Winners were announced at Transform 2014, Kofax’s annual customer and partner conference held in San Diego in March.
The Global Partner of the Year category winner represents the global alliances or global systems integrator partner that not only demonstrated great sales success, but also demonstrated a willingness to invest and partner with Kofax for success in a wide variety of ways.
“We were delighted to honor Ricoh as our 2014 Global Partner of the Year at Transform in recognition of their success working with Kofax on a global scale,” said Howard Dratler, Executive Vice President of Field Operations at Kofax. “They not only delivered impressive revenue milestones and expanded their global reach, but importantly, they also continued to invest with Kofax in both established as well as new markets.”
The winners were chosen by an expert panel of judges comprised of Kofax executives and independent industry experts including Sandy Kemsley of Kemsley Design Ltd., an independent analyst and application architect specializing in business process management and the social enterprise, and David Tyler, Editor of the U.K.’s document and content management publication entitled Document Manager.
“Our longstanding relationship with Kofax has been built on mutual respect and a focus on helping our customers around the world unlock their critical business information for enhanced customer interactions,” said Dominic Pontrelli, Senior VP of Marketing, Ricoh Americas Corporation. “We are deeply appreciative for this honor, and we are energized by what’s ahead and look forward to even more growth with Kofax in the future.”
Kofax and Ricoh have enjoyed a long, successful partnership. Together, the companies combine a comprehensive software solution of Smart Process Applications with global consulting and delivery capabilities to strengthen the business-critical First Mile™ of real-time, information-intensive customer interactions. Ricoh’s strategic approach to making information work for customers mobilizes customer-related intelligence across an organization, capturing, transforming and managing it to trigger smart decisions on the fly. With Kofax and Ricoh, organizations can significantly increase their responsiveness to customers, provide a higher level of service, gain competitive advantage and better manage and grow their businesses while also greatly reducing operating costs.
For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com.
About Kofax Transform 2014
Kofax Transform 2014 is an annual end user customer and partner conference focused on how smart process applications can radically transform and simplify the business critical First Mile™ of customer interactions while optimizing the customer experience and greatly reducing operating costs. The event features a wide range of experts from industry-leading organizations who share ways they’ve transformed their businesses. A large percentage of the content is delivered by customers who share real-world best practices in implementing processes that deliver better customer experiences and include capture, process management, business intelligence and analytics, mobile capabilities and data integration.
About Kofax
Kofax Limited is a leading provider of smart process applications for the business critical First Mile™ of customer interactions. These begin with an organization’s systems of engagement, which generate real time, information intensive communications from customers, and provide an essential connection to their systems of record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization’s customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in financial services, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com. Kofax is a registered trademark and First Mile is a trademark of Kofax Limited.
| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2014, Ricoh Group had worldwide sales of 2,236 billion yen (approx. 21.7 billion USD).
The majority of the company’s revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.
Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.
For further information, please visit www.ricoh.com/about/.
For more information about the Ricoh Partner & Alliance Community please visit http://www.ricoh-usa.com/about/partner_alliance_community/alliance.aspx.
