ESP enVision Analytical Software Solves Mysterious Slot Machine Malfunctions

The Hard Rock Casino in Hollywood, FL was continually having their slot machines malfunction and experiencing downtime without a known cause. In addition, they were replacing the connected UPS devices, units that protect against power outages, every 3 to 4 months.

When ESP/SurgeX arrived at the Hollywood, FL casino and diagnosed the power problems with their intelligent diagnostic software, it was clear that poor power quality was causing the premature failure of these mission-critical units, and threatening the Hard Rock’s livelihood.

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