This position will contact customers to determine the reason for payment delinquency. Negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments. Handles unresolved inquiries/issues. Recommend accounts for bad debt write off, work with Accountant on aging accounts receivable and discrepancies by performing the following duties:
Primary Duties and Responsibilities
- Responsible for reducing delinquencies and improving collections and A/R aging.
- Recommend and take action to promptly collect past due A/R (emails, calls, letters).
- Accounts receivable chargeback reconciliation.
- Issue monthly customer statements.
SOURCE Industry Analysts Inc.