SCHAUMBURG, IL, MERRILLVILLE, IN, and BROOKFIELD, WI, ISSUED NOVEMBER 20, 2023…For the 17th consecutive year, Pulse Technology ( has been selected as an Elite Dealer Award winner by ENX Magazine/The Week in Imaginga national magazine which recognizes top technology and office equipment/imaging solutions dealers from across the United States through a nomination/evaluation process.

Pulse Technology, which incorporates the former Des Plaines Office Equipment and Kramer & Leonard McShane’s under its umbrella, serves Illinois, Indiana, and Wisconsin from multiple locations.

The Elite Dealer award is the annual “Who’s Who” of the office technology dealer community.

Each year, ENX Magazine judges Elite Dealer applicants on a number of criteria, from technical service excellence to marketing proficiency, growth initiatives, technology leadership, industry accolades and philanthropy.  Affinity Business Communications, the publisher of ENX Magazine and ENX The Week In Imaging, announced that profiles of the recipients of the 2023 Elite Dealers will be featured in the December issue of ENX Magazine.

ENX Magazine set the background for how they arrived at this year’s winners with these observations from Susan Neimes, publisher and manager of ENX Magazine and ENX The Week in Imaging, and Erik Cagle, editorial director. “As 2023 saw the post-pandemic remnants of business disruptions—including supply chain shortages—slowly disappear, the dealer community pushed forward to not only retain and garner a larger share of the client wallet, but also increase their volume of net-new business. U.S. dealers continued to leverage product diversification strategies to supplement revenues, and this year’s list is a strong indication of their growth success. The 2023 Elite Dealers is arguably our most comprehensive, containing virtually all of the major dealerships across the nation, from sub-$5 million performers to $400 million-plus titans.”

“We believe this list is indicative of the strength and vibrancy of the dealer channel,” said Susan Neimes, adding, “Many dealers are enjoying double-digit growth, and while M&A activity appears to be declining, the channel is poised to continue building on the successes of the past year. I’m confident that the full resumption of post-pandemic business is taking hold, which has me excited for the future of this industry.”

Erik Cagle added, “We’ve added some significant players to this year’s list, which adds credibility to its distinction as the only ‘who’s who’ directory for the dealer channel. I think the growth trends illustrate how dealer leadership continues to leverage the complete breadth of opportunities that can enable them to become that single, trusted source for delivering products and services to clients that address the full needs of the office and beyond.”

ENX Magazine is a monthly publication dedicated to the office technology and document imaging industry since 1994. ENX Magazine continues to deliver exclusive editorial coverage on market opportunities and issues, news and trends, company profiles, new products, and industry insights. With a monthly circulation of more than 25,000 hard copies, ENX Magazine serves as a leading integrated resource that brings together industry people, products, and business concepts and strategies for office technology industry professionals.  The magazine also publishes ENX The Week In Imaging, a weekly e-newsletter that provides news, profiles, technology and business updates, along with blogs from some of the industry’s most prominent players.

Chip Miceli, President/CEO of Pulse Technology, said, “We’re very pleased to have been selected again this year to be on the Elite Dealers list. It is always an honor to be selected. All of us at Pulse Technology congratulate our fellow Elite Dealers also, for their good work which led to their being chosen. Thanks to Erik and Susan at ENX for all they do for our industry.”

About Pulse Technology

Pulse Technology is a leader in the field of print management, network services (IT), and other office solutions including furniture design and sales, office products, mailing equipment and their supplies, as well as custom and promotional products, with a history dating back to 1955. Pulse Technology is the re-branded name for several well-known area businesses: Des Plaines Office Equipment, McShane’s, and Kramer Leonard. With locations in Brookfield, WI, Merrillville, IN, Rockford and Schaumburg, IL, Pulse Technology serves the needs of businesses across the Midwest.

The firm provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm has won the Sharp Document’s Hyakuman Kai award for sales excellence since 1988 and the Elite Dealer by The Week in Imaging since 2007 and has been named to the Inc. 5000 list for fastest-growing businesses across the United States. Pulse Technology has also won the Better Business Bureau’s Torch Award, and the ENX Magazine Difference Maker recognition. For additional information, please call 847-879-6400 or visit Or visit the Pulse Technology LinkedIn page at

SOURCE Pulse Technology

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