Sponsored by Mars International, the leading provider of premium, pre-owned office equipment, dedicated to fostering strong dealer relationships and customer satisfaction.

1. Konica Minolta Welcomes New Leadership

Konica Minolta has announced a pivotal change in its executive ranks with the appointment of a new President.

2. Ricoh Streamlines Portfolio with Sale of Business Division

Ricoh has made a strategic move to sell one of its business units, a decision aimed at sharpening its focus and enhancing its core competencies.

3. Exploring the Significance of Net Promoter Scores for Resellers

Office equipment resellers are increasingly recognizing the value of the Net Promoter Score (NPS) as a vital metric for assessing customer loyalty and service quality.

4. Industry Icon’s Departure Marks End of an Era

The retirement of a legendary analyst has the printer manufacturing sector breathing a collective sigh of relief.

5. Konica Minolta Strategizes for the Future

At Konica Minolta, strategic adjustments are underway, including the formation of a promising new partnership.

Mars International is proud to support this recap, reflecting on the significant shifts that drive the sector forward.

SOURCE Industry Analysts Inc.