Celebrating International Women’s Day: An Interview With ECI Female Leaders

This Friday is International Women’s Day, a day to celebrate the achievements of women around the world. So, we sat down with a group of remarkable female leaders at ECI to hear about how important inclusion is to them and what advice they have for other women on their journeys to success.

These women are:

Sarah Hagan, President and COO
Laryssa Alexander, President of our Field Service Division
Christine Phillips, Senior VP of Accounting
Rachel Hansen, Senior VP of Professional Services

The conversations were rich with personal stories about overcoming challenges, driving inclusion, and fostering mentorship that is sure to empower all readers seeking inspiration and guidance in both their personal and professional lives.

So, let’s get into it!

Tell me about your career journey to where you are today.

Sarah Hagan (SH): I began my career in accounting and very quickly learned that I was developing a passion for crafting strategic paths forward for companies rather than managing the accounting for the company. After this realization, I spent 15 years rotating through several finance-type roles while learning more about and partnering with all different departments within technology companies. This gave me a unique and highly valuable understanding of how the various roles all feed into the growth and future of successful businesses.I joined ECI Software Solutions in 2018 as the CFO and progressed my career to now hold the President and Chief Operating Officer position for the company. In addition to this role, I am also an external board member of a SaaS company serving the healthcare industry.

Laryssa Alexander (LA): I have been in the field service industry for 27 years and progressed my career from an implementation role for one of ECI’s products to President of the field service division at ECI that includes over a dozen products. On my way to this point, I moved through different implementation and training roles, as well as new system sales and marketing management roles.