The following appears on CRN.com
By Steven Burke – HP Inc. partners say all the hubbub surrounding a firmware update that prevented some cloned cartridges from working with HP printers misses the point: namely that off brand cartridges are breaking HP printers.
“It’s simple: crap in, crap out,” said Bob Venero, CEO of Holbrook, N.Y.-based solution provider Future Tech, a top HP inc. partner, No. 167 on the 2016 CRN Solution Provider 500. “This is not a freedom of choice issue.
It is a quality issue. We see remanufactured cartridges where toner is leaking out of the device. The risk is not worth the reward. If I was HP I would stand my ground and do what is right for the business and not allow remanufactured catridges to be used in HP printers.”
