Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that Pacific Office Automation of Beaverton, Oregon has been honored with a 2014 Pro-Tech Service Award, which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and Pacific Office Automation should be very proud of its achievement.”
A three-time Pro-Tech Service Award winner, Pacific Office Automation is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. To attain the Pro-Tech standard, each element of Pacific Office Automation’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Doug Pitassi, President of Pacific Office Automation. “This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. Additionally, it provides our customers another great reason to count on Konica Minolta and Pacific Office Automation for all of their printing needs.”
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. The company focuses on complete business solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has won numerous awards and recognition including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for seven consecutive years, and “A3 MFP Line of the Year” award winner from Buyers Laboratory LLC for an unprecedented four consecutive years. In 2012, Konica Minolta received “Document Imaging Solutions Line of the Year” recognition from BLI. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for two years in a row. For more information, please visit http://www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.
Konica Minolta is a trademark of Konica Minolta Holdings, Inc. All other trademarks mentioned in this document are the property of their respective owners.
About Pacific Office Automation
Pacific Office Automation (http://www.pacificoffice.com) is a leader in managed printing solutions and document management software. Since 1976, Pacific Office Automation has grown to become the industry’s largest independent dealership with 18 locations throughout Washington, Oregon, California, Arizona, New Mexico, Utah, and Colorado. The company is also one of the largest independent distributors, carrying brands such as Sharp, Konica Minolta, Toshiba, Ricoh, Lexmark, Xerox, Canon and HP copiers, printers, faxes and multifunctional devices, as well as Muratec faxes. Pacific Office Automation believes in providing custom print solutions that are fast, efficient and secure so customers can confidently say, “Problem Solved.”
