When MCPc Imaging & Printing replaced remanufactured toner cartridges with Original HP Supplies, service calls were reduced significantly, company profits increased and satisfied customers turned to MCPc when growing their business.
“The cost savings associated with reducing printer-related service calls was $46,000,” Tamburrino says. “Our clients are happy and our technicians are less stressed because they understand that both our company and HP are supporting them with quality products.”
“When we replaced all remanufactured cartridges with Original HP Supplies, we saw a huge drop in service calls of more than 40% per printer.”
-Paul Tamburrino, vice president of service and support, MCPc Imaging & Printing
