Enterprise resource planning (ERP) is a software tool that connects all the back office departments of an organization to optimize workflow and functionality while providing greater insight to the overall performance of the business. It can also automate many manual tasks and add to the productivity within the individual department itself.
An ERP platform will typically be organized into modules that have been optimized for a specific department’s task or function such as warehousing, finance, sales or human resources. A business can then pick and choose the right modules to support management and integration needs.
FORZA builds and integrates into the already robust SAP Business One® platform to provide support for service, sales, and contract management, allowing for more proactive management of customer interaction for maximum business gain and efficiencies.
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