By Louella Fernandes – Small and mid-sized businesses (SMB) continue to explore the potential of managed print services (MPS) to help them overcome the challenges of managing print in-house. With many SMBs reliant on printing to support business activities – over 70% of SMBs indicated in a recent Quocirca study that printing was critical or very important 1 the opportunity for channel partners to take advantage of the MPS opportunity has never been greater.
Recognizing the benefits of lower costs, greater agility and better service availability, SMBs are willing to transfer more responsibility for elements of their print infrastructure to trusted MPS partners. By offloading routine maintenance and support to an MPS provider, SMBs can avoid productivity loss and unnecessary downtime.
How MPS can solve print management challenges
Left unmanaged, SMBs’ dependence on print can be a huge cost and productivity drain, as many lack the resources or budget to deal with time consuming print management tasks. Quocirca research1 revealed that, among SMBs with between 3 and 500 employees, device reliability (56%) and cost control (50%) are the top print management challenges.
Reducing paper consumption (28%) followed in third place. With over half of SMBs reporting an increase in color print volumes, the need is to address the escalating cost of consumables through print policy and reporting tools is further heightened.