Firm celebrates 16th consecutive year of being selected as among top of industry

SCHAUMBURG, IL, ISSUED NOVEMBER 22, 2022…For the 16th year in a row, Pulse Technology ( has been selected as an Elite Dealer Award winner by ENX Magazine/The Week in Imaging, a national magazine which recognizes top technology and office equipment/imaging solutions dealers from across the United States through a nomination/evaluation process.

Pulse Technology, which incorporates the former Des Plaines Office Equipment and Kramer & Leonard McShane’s under its umbrella, serves Illinois and Indiana from multiple locations: Chicago, Schaumburg and Rockford, IL, and Chesterton, IN.

The Elite Dealer award is the annual “Who’s Who” of the office technology dealer community.

Each year, ENX Magazine judges Elite Dealer applicants on a number of criteria, from technical service excellence to marketing proficiency, growth initiatives, technology leadership, industry accolades and philanthropy.  Affinity Business Communications, the publisher of ENX Magazine and ENX TheWeek In Imaging, announced that the recipients of the 2022 Elite Dealers will be featured in the December issue of ENX Magazine.

Susan Neimes, publisher and managing editor of ENX Magazine and ENX The Week in Imaging, said, “While the office technology reseller sector is still hamstrung by the after-effects of the pandemic that have added downward pressure on revenue performance, this edition of the annual who’s who among U.S. dealers is a clear indication that many of the industry’s top performers are equaling (and in some cases, eclipsing) pre-pandemic sales and profitability levels. Our 2022 list is inclusive of all levels of sales volume, from $2.5-million performers to hundred-million-dollar giants.”

She continued, “Perhaps the most significant takeaway from this year’s list is the notion that dealers were well prepared to venture into new, untapped areas of revenue, which has helped to bridge the sales delta in the face of continuously declining print volumes and the increasing need of hybrid solutions. This resourcefulness had begun to take hold even prior to the pandemic, but as the smoke clears to reveal the changing business landscape, it will continue to serve the dealer community well as it pushes forward into a new era of client engagement.”

Erik Cagle, editorial director of ENX Magazine added, “Product diversification has proven an effective elixir for growth beyond unit hardware. Dealers have also ramped up their marketing outreach initiatives and embraced new tools that can identify end-users who are seeking traditional and ancillary business-enhancement solutions. In the end, those resellers who can assume a consultative role with their clients and shine a light on the full breadth of products and services that can meet their end-users’ objectives will continue to dominate in their markets, regardless of the flavor of technology offerings.”

ENX Magazine is a monthly publication dedicated to the office technology and document imaging industry since 1994. ENX Magazine continues to deliver exclusive editorial coverage on market opportunities and issues, news and trends, company profiles, new products, and industry insights. With a monthly circulation of more than 25,000 hard copies, ENX Magazine serves as a leading integrated resource that brings together industry people, products, and business concepts and strategies for office technology industry professionals.  The magazine also publishes ENX The Week In Imaging, a weekly e-newsletter that provides news, profiles, technology and business updates, along with blogs from some of the industry’s most prominent players.

Chip Miceli, President/CEO of Pulse Technology, said, “We are all honored here at Pulse Technology to be among the Elite Dealers again this year. We congratulate our fellow Elite Dealers for their good work leading to their being selected too. And we thank Susan and Erik at ENX for their advocacy for our industry.”

About Pulse Technology

Pulse Technology is a leader in the field of print management, network services (IT) and other office solutions including furniture design and sales, office products and promotional products, with a history dating back to 1921. Pulse Technology is the re-branded name for several well-known area businesses: Des Plaines Office Equipment, McShane’s, and Kramer Leonard. With locations in Chesterton, IN, Chicago, Rockford and Schaumburg, IL, Pulse Technology serves the needs of businesses across the Midwest.

The firm provides products and services to a diverse client base that includes schools, hospitals, law offices, accounting firms, and financial institutions, among others. The firm has won the Sharp Document’s Hyakuman Kai award for sales excellence since 1988 and the Elite Dealer by The Week in Imaging since 2007, and has been named to the Inc. 5000 list for fastest-growing businesses across the United States. For additional information, please call 847-879-6400 or visit The company can be found on Facebook,

SOURCE Pulse Technology