MPS providers – you have frameworks for delivering MPS assessments and implementations. But MPS has evolved and so should your frameworks.
Y Soft has introduced the YSoft Global Operational Excellence Framework TM, GOE Framework for short. The Framework is a set of professional services – tools, processes and document templates – to ensure the successful deployment of the YSoft SafeQ Workflow Solutions Platform for print management/document capture implementations.
In the first of its kind, the Framework guides (and shortens) the sales cycle in print management solution selling. As a closed-loop project management service, the Framework uses industry best practices and Y Soft’s more than 15 years of successful deployments (and lessons learned along the way) to formalize customer engagement all the way through a successful deployment.
But the Framework doesn’t stop there. The Framework includes Proactive Care which makes the entire process a closed-loop project. With Proactive Care, we monitor, report and consult with our partners on the health of the customer’s deployment and how to further optimize it. With an online dashboard, partners can monitor customer accounts, and together, we can proactively preempt any potential issues before they become real live problems at the customer site.
To learn more about how Y Soft can help you with successful solution sales and support, check out information about the GOE Framework on our website or contact a Y Soft regional sales manager to learn more about how Y Soft partners can use the Framework.
