By Phil Carter, Lexmark: Analytics should be available anywhere, anytime.

How many monthly operational reviews have you had with customers where your team was “betting the under” on when you’d see heads start to nod off? Static reports. The same old charts. Not to mention the same follow-up requests for additional reporting.

It shouldn’t be this way, and it doesn’t have to be with IoT in play. Rather than monotonous reporting, IoT brings real-time, valuable data straight to the customer. At Lexmark, we see this in action nearly daily through our smart refresh, customer governance and process analytics offerings.

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SOURCE Lexmark