When it comes to top-of-the-line copier sales and service, DEX Imaging stands out as a leader in the field. With a dedication to quality, they’ve earned their place as the nation’s largest independent dealer. Let’s delve into what makes DEX Imaging truly distinctive.
Background & Vision
Founded in 2002, DEX Imaging’s dream was to become the nation’s premier independent imaging dealer. Pioneered by Chairman Dan Doyle, who previously founded Danka Business Systems, and helmed by CEO Dan Doyle Jr., the company has rapidly grown to dominate the imaging marketplace. Their approach is twofold:
- Create a private dealership with a sole focus on superior service.
- Give back to the community by contributing one-third of their profits to local charities and educational programs.
Unique Services & Offerings
- Diverse Range of Products: DEX is the premier independent dealer of major brands like HP, Konica Minolta, and Canon, showcasing their commitment to offering the best to their customers.
- Certified DEXPERT Training: Their technicians are equipped with knowledge beyond the basics, ready to serve and repair all makes and models, ensuring a single-point service for all imaging needs.
- Immediate Assistance: The company features a technology help-desk for instant online and phone support.
- Software Solutions: With proprietary software like INDEX and Managed Print Program (PrintCounts), DEX offers customers control and efficiency in document management.
- Local Warehousing: Their regionalized warehouses guarantee fast service response times, ensuring they always have the necessary parts and supplies for swift servicing.
What Sets DEX Apart
- Focus on Local Needs: DEX’s commitment to localized service means customers receive timely support, thanks to their GPS-enabled fleet and regionally situated service personnel.
- Community Commitment: Unique in its industry, DEX earmarks one-third of its profits for community reinvestment, contributing to the arts, sports, education, and various charitable organizations.
SOURCE DEX Imaging
