By Rodney Bowles, Toshiba Business Solutions: August is National Civility Month, but I like to think that it is a reminder for us all to be empathetic, kind and that we can disagree without the element of disrespect, always.
“Civility is claiming and caring for one’s identity, needs and beliefs without degrading someone else’s in the process.”
- Tomas Spath and Cassandra Dahnke, Founders Institute for Civility in Government
Whether it is in our workplace or at home, most of us have very hectic lives and of course at times very stressful. We all know how stress can negatively impact our interaction with others around us and I know it is something I often need to remember and pause before responding. The negativity resulting from disrespectful interactions with co-workers and friends can cause catastrophic results. Aside from the fact that often it can lead to irreparable damage to personal and working relationships, the impact on an organization’s bottom line is noteworthy. It is estimated that negativity created by incivility among co-workers can cost employers $14,000 per employee in lost time and productivity.
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SOURCE Toshiba Business Solutions
