Continued education and training are critical to your technician’s ability to support customers. We offer targeted training, seminars, and workshops to help enhance their understanding of Canon offerings.
Canon-authorized service and technical support professionals undergo extensive training to develop the skills required to support Canon business imaging products. This in-depth training helps ensure that customers receive a high level of service and support excellence.
Dealer Partner and Service Provider Training Programs
- Courses covering hardware, software applications, and connectivity are required prior to sales and service authorization.
- Blended learning strategies include on-line training and instructor-led/virtual instructor-led classroom training in each of five Canon Training Centers.
- Various soft-skills training includes customer relationship skills, non-product-specific troubleshooting training, color optimization, networking, and security.
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