Each year, Ohio Living serves more than 73,000 people through its 12 life plan communities and Ohio Living Home Health & Hospice. 
Throughout its many divisions and offices, Ohio Living sends and receives over 2,000 faxes every day. Much of the data transmitted is critical, as it includes patient records, physician information, medication reconciliations, treatment and care plans, and administrative communications.
Prior to upgrading their fax system, Ohio Living was using standalone fax machines and analog phone lines, and its system was not integrated, efficient or cost-effective.
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