Macon County Schools, located in southwestern North Carolina near the Appalachian Trail, serves over 4,400 students across 11 accredited K-12 schools. After years of unreliable service and a copier down for over three months, the school district decided to place its trust in Sharp to turn things around.

Challenges

Macon County Schools’ aging fleet of copiers and printers was plagued with issues. Frequent and prolonged downtime was exacerbated by vendor supply chain shortages on service parts.  “Out of Order” signs and productivity bottlenecks became commonplace, leaving principals, teachers and staff at their wits’ end. The existing print management software was also cumbersome to use and did not provide sufficient security features.

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SOURCE Sharp Electronics Corporation