Screen Shot 2015-04-07 at 3.20.00 PMToday’s ever-changing business environment requires companies to become more efficient. This can be accomplished through automating business processes, managing assets remotely and making the assets more intelligent. Data capture directly and automatically from the asset allows organizations to make informed and, many times, proactive business-critical decisions.

With MWAi’s Intelligent Assets solutions, your organization is able to extract data directly from assets and deliver it to your back-office ERP/CRM systems for automated meter read collection, automated service call creation, asset data reporting, usage tracking and consumable levels management . This provides an unprecedented level of visibility into the status of remote assets installed at end-user locations.

Intelligent Device Management

Intelligent Device Management™ (IDM) is an enterprise-class solution for the collection of asset information and delivery to your back-office, IT systems.

Data collection clients

MWAi offers a variety of data collection clients to capture information from connected, unconnected and locally-connected imaging devices. Data is transmitted from end-user location utilizing innovative cellular, pager, wireless Mesh and network protocols. MWAi solutions meet your end-user requirements enabling data capture for any environment.

Embedded solutions

MWAi is the partner of choice for many OEMs for the development of embedded asset management utilities and data collection solutions.

Data delivery

The IDM solution can deliver information into a variety of IT systems:

  • ERP/CRM – real-time and bi-directional integration with industry-leading ERPs for the automation of meter billing
  • MWAi’s Intelligent Service – enable proactive service with real-time service alert notification, automatic call creation and consumable levels both for technicians, service management and supply chain
  • IntelliDashboard – comprehensive reporting on usage, consumable levels and equipment status

Features

  • Automated service call creation in MWAi’s Intelligent Service
  • Real-time consumables display in MWAi’s Intelligent Service
  • Connected, unconnected and locally-connected equipment support
  • Industry-leading security
  • Real-time integration with leading ERP/CRM systems
  • Advanced asset data reporting

Benefits

  • Eliminate manual processes and errors by providing a fully automated, end-to-end data acquisition and transmission solution
  • Institute comprehensive billing for all imaging device functions, including the pages that your customers copy, scan and/or print
  • Abolish the estimation process, missed reads, and unnecessary accounting reconciliation
  • Eradicate the need for customer interaction in the meter reading process, resulting in immediate improvement in customer satisfaction
  • Drive immediate cost savings and facilitate proactive asset control with advanced data mining and asset monitoring