Service Desk vs Help Desk vs ITSM: What’s the Difference?
Many organizations use the terms help desk, service desk, and IT service management (ITSM) interchangeably, but understanding the distinction isn’t just a matter of…
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ConnectWise Further Strengthens Leadership Team with Two New Appointments
Prakash Talreja and Russell Humphries to lead product and engineering teams TAMPA, Fla. – April 17, 2025 – ConnectWise, the world’s…
ConnectWise Announces Strategic Executive Appointments to Strengthen Partner Experience
TAMPA, Fla., March 31, 2025 (GLOBE NEWSWIRE) — ConnectWise, the world’s leading software company dedicated to the success of managed…
ConnectWise Revolutionizes Operations for IT Professionals with Next-Gen RMM and RPA Solutions, Delivering Unprecedented Efficiency and Value
Intelligent automation through RMM and RPA empower MSP and ITSM teams to drive measurable efficiency gains, elevate end-user experiences and…