The following appears on techrepublic.com Working with Wipro, Lexmark used AI and machine learning to develop a proactive, KPI-driven IT model that cut incidents by 90 percent. Kentucky-based Lexmark, a manufacturer of laser printers and imaging products, knew there had to be a better way. In 2018, the company looked to a new system to … Continue reading Killing the IT Ticket: Lexmark’s Proactive, AI-driven Approach Reduced IT Worker Stress and IT Incidents by 90 Percent
Copy and paste this URL into your WordPress site to embed
Copy and paste this code into your site to embed