By Key Kain, GreatAmerica – You’ve worked hard to earn the trust and business of your customers through great service and proactive conversations about the useful life of their technology. But the current economic climate has caused many consumers to pull back. That’s why a proactive customer retention strategy is increasingly important. Even if you’ve tried … Continue reading Calling All Office Technology Providers! Enhance Your Customer Retention Strategy with These 5 Focus Areas
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