Managed Service Providers Are Integrating Generative AI

By Anne Valaitis, Keypoint Intelligence – On February 9, ConnectWise announced its new integration of OpenAI’s ChatGPT into its remote monitoring and management (RMM) tools: ConnectWise Automate and ConnectWise RMM. ConnectWise was said to be prototyping artificial intelligence (AI) within RMM for some time, but OpenAI further accelerated its plans to integrate the technology. ChatGPT and similar AI … Continue reading Managed Service Providers Are Integrating Generative AI