What’s IBPI Doing to Help Dealers with Training? Plenty!

In this interview, Industry Analysts’ Andy Slawetsky chats with Mark Grice of IBPI about their new vendor partner, Modern Sales Training. Find out What’s Happenin’ with the industry’s biggest buyer’s Continue ReadingWhat’s IBPI Doing to Help Dealers with Training? Plenty!

Pros Elite Advanced Service Management Training Day Announced

West Coast conference dates announced; Denver Colorado November 9th and 10th, 2021 PROS ELITE GROUP launched the Advanced Service Management Operational Excellence and Profitability Improvement training program in March of Continue ReadingPros Elite Advanced Service Management Training Day Announced

PIVOT 2-Minute Drill; Handling Small Customers After the Sell

Lower Revenue Growth Opportunity Expansion Opportunity Manage Small Customers with Internal Sales Reps How to identify the customer accounts that should be transitioned to an Internal Sales Rep Outstanding Service: Continue ReadingPIVOT 2-Minute Drill; Handling Small Customers After the Sell

Get Your Service Manager Ready for The Next Phase at the Pros Elite Group Tampa Event

The industry has been in need of an all encompassing hybrid dealer (MFP/MPS) training program that focuses on proven methods that have been developed to drive profitability and operational performance Continue ReadingGet Your Service Manager Ready for The Next Phase at the Pros Elite Group Tampa Event