CDS Acquires IT Business Solutions, Expands Presence in Central & Southern Pennsylvania
Pine Brook, NJ – May 5, 2025 – CDS, a leading provider of office technology and managed services, today announced…
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TROY Group names Distribution Management 2024 Partner of the Year
ST. LOUIS, MO February, 2025 – For the sixth year in a row, TROY Group has named Distribution Management (formerly…
ECI Software Solutions Wins Three Stevie Awards for Sales & Customer Service, Demonstrating Its Commitment to Outstanding Customer Experience
Marlene Summers, senior vice president of ECI’s Global Customer Support, named a Silver 2025 Stevie Award winner for her leadership…
3 Simple Ways Hospitality Businesses Can Elevate Their Customer’s Experience With Toshiba
By Christian Davis, Toshiba America Business Solutions – As the hospitality industry continues to grow, so does the competition—and customer…
The Retailer’s Pursuit Towards A Better Customer Experience
By Maegan Lujan, Toshiba America Business Solutions – As expectations for a positive customer experience rise and directly impact revenue…
9 Lessons Learned From Amazon
What We Can Learn from Amazon to Create a Better Customer Experience By Howie Fenton, for RSA – The role…
What Really Drives Your Customer Experience?
By Katie Lanpher, GreatAmerica – Did you know that 64% of consumers have found customer experience to be more important than price…
Engaging the Healthcare Customer in Building New Business Lines
Ekta Sahasi, VP, BIC North America, Konica Minolta Just over one year ago, I was handed a key to an…