customer engagement Archives - Industry Analysts, Inc.

WEBINAR – Making first impressions last: Customer engagement and onboarding

Posted on December 9, 2015 by andyslawetsky

December 15, 2015 11 AM EST According to 451 Research, more than 50% of bank customers use a mobile device to interact with their bank. The real-time access to information Continue ReadingWEBINAR – Making first impressions last: Customer engagement and onboarding→

Engaging the Healthcare Customer in Building New Business Lines

Posted on October 20, 2015 by andyslawetsky

Ekta Sahasi, VP, BIC North America, Konica Minolta Just over one year ago, I was handed a key to an office shell in Silicon Valley and asked to build the Continue ReadingEngaging the Healthcare Customer in Building New Business Lines→