Konica Minolta Honors PERRY proTECH of Lima, OH with 2016 Pro-Tech Service Award for Service Excellence
Ramsey, N.J. and Lima, OH – March 1, 2016 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that PERRY proTECH of Lima, OH has been honored with a 2016 Pro-Tech Service Award at the Art of Disruption Dealer Conference in Los Angeles. Presented by Konica Minolta CEO, Tom Taiko, President and COO Rick Taylor and EVP, Dealer Sales, Alan Nielsen, the Pro-Tech Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
A Pro-Tech Service Award winner for the 11th Year in a Row, PERRY proTECH, headed by Barry Clark, CEO, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of PERRY proTECH’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“I am really proud of our service team and the dedicated, professional, customer-oriented focus of our technical specialists, service personnel, administration and management. We’re thrilled to be presented with this award for the 11th straight year, and honored that each of our branch locations (Lima, Findlay, Fort Wayne, Mansfield and Toledo) earned the Pro-Tech service excellence award individually as well,” says Don Katalenas, VP of Service, Corporate HQ, Lima OH.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the 2016 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.
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About PERRY proTECH
PERRY proTECH is uniquely positioned in business technology solutions by providing all that a business needs to compete in today’s world. There are five distinct services that can stand alone or interconnect: documents including copiers, MFPs, document management and wide format printing; networks and systems that cover core infrastructure, voice/video, storage, virtualization, private and public cloud offerings and disaster recovery; security including network security solutions and physical security solutions; and services for all sizes of business from managed IT and managed print to staff augmentation for larger projects. Originally founded in 1965, PERRY proTECH is 100% employee-owned and a member of the ESOP (Employee Stock Ownership Plan) Association and Community.
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